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General terms and conditions and cancellation policy

GENERAL TERMS AND CONDITIONS
1. The deposit required at the time of booking is equal to 50% the amount of the total stay.

2. The booking will not be considered confirmed until the Hotel has received the deposit and confirmed the details of your booking by email.

3. Check-in is from 15:00 and Check-out is until 12:00.

4. Cots and extra beds:
Children up to 2 years old, cot free of charge.
Extra adult bed €90 - per night and bed.
Extra beds always subject to request and availability.

5. Pets: Pets are not allowed.

6. Credit Cards accepted: American Express, Visa, MasterCard, Maestro and Diners Club. The Hotel reserves the right to check the validity of credit cards before the arrival date, as well as at the time of arrival at the Hotel.

CANCELLATION POLICY
If you need to cancel your booking, please always do so in writing, notifying us by email. The cancellation fees that will apply are:

Bookings can be cancelled up to 14 days prior to arrival. You will be charged 50% of the total price when cancellations are made after this deadline. In the event of a no-show without advance notice, or cancelling on the same day of arrival, you will be charged the full amount of the reservation.

If you check out before the confirmed departure date, you will also be charged the full amount for the rest of the stay.

Booking implies the acceptance by the customer of the terms and conditions.

Your CONFIRMED BOOKING implies acceptance of the above terms conditions.

Legal Notice

In accordance with the provisions of article10 of the Law 34/2002, on Information Society and Electronic Commerce Services, all customers, users, and visitors are informed of the legal information regarding the company who owns the website located at the internet address:

www.safragell.com
Company name: Ibiza Land Hotels S.L.
Fiscal address: C/ Pere Francés 6, 5ºA 07800 Ibiza

C.I.F. (Tax ID Number): CIF B57904864
Mercantile Register: Eivissa Mercantile Register T.288, L287, F142, H IB-12715, Incr. 1ª.

Privacy policy

In compliance with the current legislation regarding Protection of Data of a Personal Nature, we inform you that the data of a personal nature that you provide to us by filling in the electronic registration form that appears on this page will be collected in files whose responsibility is: Ibiza Land Hotels S. L.
In accordance with the provisions of the above legislation, the owner of the personal data may exercise their rights of access, rectification, suppression, opposition, limitation of handling, portability of data, and not to be subject to individualised automated decisions, including profiling, by writing to:

Ibiza Land Hotels S.L. , CIF B57904864
C/ Pere Francés 6, 5ºA
07800 Ibiza

Or through email to the following address: recepcion@safragell.com and writing “DATA PROTECTION” as the subject.

Not providing data of a personal nature which appears on the registration form as compulsory may mean that we are unable to meet your request.
Please communicate immediately any modification of your data of a personal nature to Ibiza Land Hotels S.L. so that the information contained in our files is always up to date and does not contain errors. Also, by accepting this legal notice, you recognise that the information and personal data collected are correct and true.

The collection of your data of a personal nature is done for the purpose of maintaining business relations derived from the provision of hotel services, as well as, eventually sending publicity for other products and services, notices and offers and, in general, information of a commercial nature relevant to Ibiza Land Hotels S.L.

We also inform you that our server will send your computer a file (‘cookie’) that will provide us with information about the chosen language and other browsing options of the pages you visit via www.safragell.com. You have the option to configure your computer so that it rejects the installation of these ‘cookies’.

Ibiza Land Hotels S.L. is committed to handling your data of a personal nature in a confidential manner and to use them solely for the purposes indicated.
We inform you that Ibiza Land Hotels S.L. has adopted the legally required security measures in their facilities, systems and files as required by legislation regarding data protection. Also, the person responsible for the files guarantees the confidentiality of the personal data, although they will reveal to the competent public authorities the personal data and any other information in their power or which is accessible through their systems and is required to conform with the applicable legal provisions.

The owner of the data is responsible for, in any case, the truthfulness, accuracy, validity, authenticity and relevance of the personal data provided.